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Tuesday, February 19, 20081203479488

Pretty good customer service, actually

Major props to both CitiCards and Dell for unexpectedly good, kind, and prompt customer service. Citicards waived a late fee for a check that really is (I hope!) in the mail (send off on the 21st, and never cashed). Meanwhile, Mike from Dell contacted me on my blog post, made some calls, and generally has been extremely helpful.

Thanks Citi! Thanks Dell!

21:51 Posted in Vanity | Permalink | Comments (1) | Tags: CitiCards, Dell


Hi Dan

Thanks for the positive feedback...always good to hear from satisfied customers. Thanks too to Mike for stepping up and working with you. Appreciate the feedback

Posted by: RichardatDELL | Thursday, February 21, 2008