« Ups and Down from Dell Customer Service | HomePage | Kosovo Day »

Saturday, February 16, 20081203201452

On the subject of lousy service

I had the misfortune of chatting with "Antoinette," a call center employee working for Time Warner Cable in Nebraska. Antoinette was verbally hostile, and refused to allow me to speak to a supervisor in spite of being asked to do so three times.

Combine this with an airline temporarily threaten to charge my wife and parents-in-law $1500 ($500/each) for no good reason the other day (when I started talking employee ID numbers, the desk dropped the inexplicable charges), and you have one un-satisfied Husker.

Oh well.. at least another Callahan innovation is biting the dust.

16:37 Posted in Vanity | Permalink | Comments (3)

Comments

Those SOBs. I have always found this to be an appropriate response to inadequate customer service:

http://www.youtube.com/watch?v=fPthu1PDkCY

Posted by: Moon | Saturday, February 16, 2008

Time Warner Nebraska is eeevil. For my basic cable service, I paid almost as much per month as my parents pay Time Warner New York for the whole HDTV package with a couple hundred channels and HBO.

Posted by: fl | Saturday, February 16, 2008

fl,

Yeah, Time Warner Nebraska prices are outrageous.

Moon,

A loud clip to hear on Sunday morning!

Posted by: Dan tdaxp | Sunday, February 17, 2008

Post a comment